Curated Advice - Privacy Policy
Curated Advice is dedicated to delivering high-quality, personalised services to our clients. This Privacy Policy explains how we handle your personal information and demonstrates our ongoing commitment to protecting your privacy.
We comply with the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988 (Cth) (Privacy Act). These principles guide how we collect, use, store, and disclose your personal information responsibly and securely.
You can access a copy of the Australian Privacy Principles on the Office of the Australian Information Commissioner (OAIC) website at www.oaic.gov.au.
What Personal Information We Collect and Why
“Personal Information” is any information or opinion that can identify an individual. Examples include your name, address, email address, and phone number.
We may collect this information through:
Conversations, meetings, and consultations
Correspondence via email, phone, or post
Our website www.curatedadvice.com.au
Your website or publicly available platforms
Online cookies and analytics
Third-party partners and service providers
We collect personal information primarily to deliver our services, maintain client relationships, and provide updates or marketing communications. We may also use this information for secondary purposes directly related to our core activities, where you would reasonably expect such use.
You can unsubscribe from our marketing communications at any time by contacting us in writing.
Whenever practical, we will explain why we are collecting your personal information and how it will be used.
Sensitive Information
Under the Privacy Act, “Sensitive Information” includes details such as your:
Racial or ethnic background
Political or religious beliefs
Membership of professional or trade associations
Health or medical details
Criminal record
Curated Advice will only collect and use sensitive information when:
It is directly relevant to the purpose for which it was obtained
It relates to a secondary purpose that is closely connected to the primary one
You have provided explicit consent, or
The law permits or requires us to do so.
Information from Third Parties
Whenever possible, we collect your personal information directly from you. However, in certain circumstances, we may receive information from third parties. If this occurs, we will take reasonable steps to make sure you are aware of the information provided to us.
Disclosure of Personal Information
Your personal information may be disclosed:
To third parties where you have given consent, or
Where required or authorised by law.
We do not sell or share personal information for unrelated marketing purposes.
Data Security and Retention
We take reasonable precautions to safeguard your personal information against loss, misuse, unauthorised access, alteration, or disclosure.
When your personal information is no longer required, we will take appropriate steps to securely destroy or de-identify it. However, most client-related information is retained for a minimum period of seven years, as required by professional and legal standards.
Accessing and Updating Your Personal Information
You are entitled to access the personal information we hold about you and to request corrections where necessary. To make an access or correction request, please contact us in writing.
Curated Advice will not charge a fee for processing an access request but may charge a small administrative fee for producing copies of documents. To protect your privacy, we may require proof of identity before releasing information.
Maintaining the Accuracy of Your Information
We strive to ensure that the personal information we hold is accurate, complete, and current. If you believe that any information we have is incorrect or outdated, please notify us as soon as possible so that we can make the necessary updates.
Policy Updates
Our Privacy Policy may be reviewed and updated periodically. Any changes will be published on our website to ensure you remain informed about how we manage your personal information.
Privacy Queries or Complaints
If you have questions, concerns, or complaints regarding this Privacy Policy or the way we handle your personal information, please contact us at:
📧 info@curatedadvice.com.au
📞 0412 883 001
